“您好！我們是國網敦(dun)煌市供電(dian)公(gong)司營銷部的(de)工(gong)作人(ren)員(yuan)，今天(tian)上門想(xiang)跟您溝通了解一下廠區的(de)生(sheng)產用電(dian)情(qing)況及電(dian)費情(qing)況！”3月(yue)10日(ri)，在(zai)敦(dun)煌市加榮塑料廠，國網敦(dun)煌市供電(dian)公(gong)司營銷部的(de)工(gong)作人(ren)員(yuan)熱情(qing)地和(he)企業負責人(ren)打著招呼。

　　春季來臨，處(chu)處(chu)洋溢(yi)著(zhu)蓬(peng)勃的生機。該公司(si)營銷部組織工作人員穿梭于(yu)轄區各大企(qi)業(ye)之間(jian)，結合電(dian)(dian)(dian)價延伸服(fu)務開展大客戶走訪(fang)活(huo)動，深入(ru)了解企(qi)業(ye)用(yong)電(dian)(dian)(dian)需(xu)求，為(wei)企(qi)業(ye)發展注入(ru)“電(dian)(dian)(dian)動力”。

　　該公(gong)司(si)(si)(si)營銷部工(gong)(gong)作(zuo)(zuo)人(ren)(ren)員(yuan)走進敦(dun)煌(huang)晶(jing)澳光伏(fu)電(dian)力(li)開(kai)發有(you)限公(gong)司(si)(si)(si)、中國石油天然(ran)氣(qi)股份有(you)限公(gong)司(si)(si)(si)青海油田分公(gong)司(si)(si)(si)等企業(ye)(ye)(ye)，從企業(ye)(ye)(ye)目前(qian)的(de)生(sheng)(sheng)產(chan)(chan)規(gui)模、用(yong)電(dian)情況(kuang)，再到未(wei)來的(de)發展(zhan)規(gui)劃(hua)和客戶進行詳細交(jiao)談。敦(dun)煌(huang)晶(jing)澳光伏(fu)電(dian)力(li)開(kai)發有(you)限公(gong)司(si)(si)(si)企業(ye)(ye)(ye)負責人(ren)(ren)感慨道(dao)：“有(you)你們(men)供(gong)電(dian)公(gong)司(si)(si)(si)做后盾，用(yong)電(dian)基(ji)本(ben)沒有(you)大問題。不過，我們(men)正計劃(hua)擴大生(sheng)(sheng)產(chan)(chan)規(gui)模，在用(yong)電(dian)方(fang)(fang)面還得麻煩你們(men)出出主(zhu)意(yi)！”針(zhen)對企業(ye)(ye)(ye)的(de)發展(zhan)規(gui)劃(hua)，該公(gong)司(si)(si)(si)營銷部工(gong)(gong)作(zuo)(zuo)人(ren)(ren)員(yuan)現場當起了“電(dian)力(li)參(can)謀”，結(jie)合企業(ye)(ye)(ye)未(wei)來的(de)生(sheng)(sheng)產(chan)(chan)布局，仔細分析(xi)用(yong)電(dian)負荷變化，為企業(ye)(ye)(ye)量身定制用(yong)電(dian)優化方(fang)(fang)案。“您看，根據我們(men)的(de)測算，擴大生(sheng)(sheng)產(chan)(chan)后，建議(yi)您可以(yi)考(kao)慮調整生(sheng)(sheng)產(chan)(chan)班次，避開(kai)用(yong)電(dian)高(gao)峰，這(zhe)樣(yang)能節省不少電(dian)費成本(ben)呢。”工(gong)(gong)作(zuo)(zuo)人(ren)(ren)員(yuan)一(yi)邊指著用(yong)電(dian)數(shu)據圖表，一(yi)邊耐心地解釋著。企業(ye)(ye)(ye)負責人(ren)(ren)聽(ting)得頻頻點頭(tou)，對這(zhe)些(xie)實(shi)用(yong)的(de)建議(yi)贊不絕口。

　　在走訪過程中，除了提(ti)(ti)供(gong)用(yong)(yong)(yong)電(dian)(dian)(dian)方案，依據電(dian)(dian)(dian)費(fei)同比(bi)增長情(qing)況(kuang)，該(gai)公司(si)營銷部(bu)工作人(ren)員為用(yong)(yong)(yong)戶提(ti)(ti)供(gong)用(yong)(yong)(yong)能(neng)分析，找(zhao)準降能(neng)方向(xiang)，為企(qi)業提(ti)(ti)供(gong)切實(shi)(shi)可行(xing)(xing)的(de)(de)意見與建議，助力企(qi)業解(jie)決(jue)實(shi)(shi)際困難，真正做(zuo)到在保障(zhang)企(qi)業用(yong)(yong)(yong)電(dian)(dian)(dian)的(de)(de)同時，推(tui)動電(dian)(dian)(dian)費(fei)回收(shou)工作實(shi)(shi)現“顆粒歸倉”。還向(xiang)企(qi)業送上安(an)(an)全(quan)用(yong)(yong)(yong)電(dian)(dian)(dian)“小貼士(shi)”，為企(qi)業員工開(kai)展了一場別開(kai)生(sheng)面的(de)(de)安(an)(an)全(quan)用(yong)(yong)(yong)電(dian)(dian)(dian)知識小講(jiang)座，用(yong)(yong)(yong)通俗易(yi)懂的(de)(de)語言和(he)生(sheng)動有趣的(de)(de)案例，講(jiang)解(jie)安(an)(an)全(quan)用(yong)(yong)(yong)電(dian)(dian)(dian)的(de)(de)重要性以及(ji)日常用(yong)(yong)(yong)電(dian)(dian)(dian)的(de)(de)注意事項(xiang)，讓安(an)(an)全(quan)用(yong)(yong)(yong)電(dian)(dian)(dian)意識深入(ru)每一位用(yong)(yong)(yong)電(dian)(dian)(dian)客(ke)戶心中。同時深入(ru)企(qi)業生(sheng)產(chan)車間，查(cha)看用(yong)(yong)(yong)電(dian)(dian)(dian)設備(bei)運行(xing)(xing)情(qing)況(kuang)，排查(cha)潛在的(de)(de)安(an)(an)全(quan)隱患。

　　截至目(mu)前，該公司前已對電(dian)(dian)價延伸(shen)服(fu)務(wu)工作基(ji)本(ben)電(dian)(dian)費(fei)折價異常(chang)及(ji)計費(fei)方式欠優(you)客(ke)戶(hu)清單中43戶(hu)客(ke)戶(hu)完成了走訪，用(yong)戶(hu)辦理(li)基(ji)本(ben)電(dian)(dian)費(fei)計收方式變更10 戶(hu)。下一步(bu)，該公司將(jiang)以此次走訪為契(qi)機，持(chi)續關注大客(ke)戶(hu)的(de)用(yong)電(dian)(dian)需求，依托(tuo)電(dian)(dian)費(fei)管(guan)家服(fu)務(wu)平臺，為客(ke)戶(hu)提(ti)供(gong)(gong)(gong)電(dian)(dian)價政策解(jie)讀(du)、計費(fei)方式優(you)化等線下增值服(fu)務(wu)。通過提(ti)供(gong)(gong)(gong)優(you)質、高效的(de)供(gong)(gong)(gong)電(dian)(dian)服(fu)務(wu)，贏得客(ke)戶(hu)的(de)充分理(li)解(jie)與大力(li)(li)支持(chi)，積極營造供(gong)(gong)(gong)用(yong)電(dian)(dian)雙方合作共贏的(de)良(liang)好(hao)局(ju)面，為敦(dun)煌(huang)地區企業(ye)的(de)發展提(ti)供(gong)(gong)(gong)堅實(shi)的(de)電(dian)(dian)力(li)(li)保(bao)障。（魏芬）