二十屆中央(yang)紀(ji)委(wei)四次全會強(qiang)調，持(chi)續深化整(zheng)(zheng)治群眾身(shen)邊(bian)不正之風和腐敗問題(ti)，著力推動改革發展(zhan)成(cheng)果更(geng)多(duo)更(geng)公平惠及全體人民。實踐中，重慶市綦江區紀(ji)委(wei)監委(wei)深化群眾點題(ti)、調研(yan)開題(ti)、辦案破題(ti)、實事答題(ti)、制(zhi)度結(jie)題(ti)的(de)全周期工作(zuo)理念，聚(ju)焦群眾急難愁盼(pan)，重點整(zheng)(zheng)治民生(sheng)領域(yu)突出(chu)問題(ti)，推動形成(cheng)群眾信任監督、監督守(shou)護民生(sheng)的(de)良性循環。

　　群眾(zhong)(zhong)(zhong)點題(ti)，找準民(min)生(sheng)(sheng)領(ling)域(yu)治理出(chu)發點。一切為了群眾(zhong)(zhong)(zhong)、一切依(yi)靠群眾(zhong)(zhong)(zhong)是民(min)生(sheng)(sheng)領(ling)域(yu)治理的(de)根本出(chu)發點，要堅持問(wen)(wen)需于民(min)、問(wen)(wen)計(ji)于民(min)、問(wen)(wen)效于民(min)，讓干部(bu)走(zou)進群眾(zhong)(zhong)(zhong)、讓群眾(zhong)(zhong)(zhong)參與治理，以“小(xiao)切口”治理推動(dong)實(shi)現“大(da)民(min)生(sheng)(sheng)”改善(shan)。建(jian)立群眾(zhong)(zhong)(zhong)訴求監(jian)督(du)辦理機制，構筑閉環體(ti)系，對群眾(zhong)(zhong)(zhong)反映(ying)集中(zhong)、部(bu)門(men)落(luo)實(shi)緩慢的(de)問(wen)(wen)題(ti)及時(shi)梳理研判(pan)，建(jian)立問(wen)(wen)題(ti)臺賬和(he)責(ze)任(ren)清單，明確(que)監(jian)督(du)靶向。深化(hua)運用(yong)班子成員“帶(dai)案(an)(an)下訪”工作機制，堅持“周輪訪+月約訪+季(ji)走(zou)訪”，依(yi)托信訪舉報、廉(lian)情驛站、“民(min)意直通車”等渠(qu)道(dao)，常態化(hua)收集群眾(zhong)(zhong)(zhong)急難愁盼問(wen)(wen)題(ti)，及時(shi)優化(hua)調(diao)整監(jian)督(du)措施。加強與人(ren)大(da)、政協(xie)(xie)(xie)等機關的(de)協(xie)(xie)(xie)作聯動(dong)，圍繞人(ren)大(da)建(jian)議(yi)、政協(xie)(xie)(xie)提案(an)(an)，會(hui)商研判(pan)干部(bu)群眾(zhong)(zhong)(zhong)關切、監(jian)管薄弱(ruo)環節，明確(que)主動(dong)領(ling)辦、重點督(du)辦等事(shi)項(xiang)，共同推動(dong)從解決“一件事(shi)”向辦好(hao)“一類事(shi)”延伸。

　　調(diao)(diao)研開題(ti)(ti)(ti)，找準(zhun)民(min)(min)生(sheng)領域治(zhi)理的(de)著力點(dian)(dian)(dian)(dian)。調(diao)(diao)查研究(jiu)是準(zhun)確把握(wo)民(min)(min)生(sheng)問題(ti)(ti)(ti)規律特征的(de)“金鑰匙(chi)”，要(yao)在深入(ru)基層中掌握(wo)實(shi)情、集(ji)思廣益，形(xing)成(cheng)(cheng)立足實(shi)際(ji)、剖(pou)析深刻、對策(ce)務(wu)實(shi)的(de)調(diao)(diao)研成(cheng)(cheng)果(guo)。把準(zhun)調(diao)(diao)研方向(xiang)，圍(wei)繞重點(dian)(dian)(dian)(dian)整治(zhi)項目和民(min)(min)生(sheng)實(shi)事，結合群眾點(dian)(dian)(dian)(dian)題(ti)(ti)(ti)重要(yao)事項，明確重點(dian)(dian)(dian)(dian)調(diao)(diao)研課題(ti)(ti)(ti)，建(jian)立委班(ban)子成(cheng)(cheng)員主動領題(ti)(ti)(ti)、相關部(bu)門配(pei)合、派(pai)駐機(ji)構和鎮(zhen)（街）紀（工）委聯(lian)動協同的(de)工作機(ji)制，深入(ru)基層一線(xian)開展(zhan)調(diao)(diao)研。拓展(zhan)調(diao)(diao)研方式，聯(lian)合各類監督主體(ti)相關單位分專(zhuan)題(ti)(ti)(ti)開展(zhan)聯(lian)動監督調(diao)(diao)研，下沉(chen)一線(xian)排查政策(ce)落(luo)實(shi)堵點(dian)(dian)(dian)(dian)、問題(ti)(ti)(ti)治(zhi)理難點(dian)(dian)(dian)(dian)，分行業分領域形(xing)成(cheng)(cheng)問題(ti)(ti)(ti)清(qing)單、責(ze)任清(qing)單、任務(wu)清(qing)單，動態(tai)管理、定期調(diao)(diao)度、加強(qiang)指導，推動成(cheng)(cheng)果(guo)轉化運(yun)用，確保調(diao)(diao)查研究(jiu)出實(shi)效(xiao)。

　　辦(ban)案(an)(an)(an)破(po)題(ti)，找準民(min)(min)生(sheng)(sheng)領域(yu)治(zhi)理的(de)切入點。把(ba)(ba)(ba)查(cha)辦(ban)案(an)(an)(an)件(jian)作為彰(zhang)顯民(min)(min)生(sheng)(sheng)領域(yu)治(zhi)理決心和力度的(de)最有(you)力抓手，以辦(ban)案(an)(an)(an)開(kai)(kai)路牽引帶(dai)動民(min)(min)生(sheng)(sheng)領域(yu)治(zhi)理工作全局。持續拓(tuo)展(zhan)案(an)(an)(an)源，通過監(jian)督(du)檢查(cha)、專項督(du)查(cha)、信訪排查(cha)等(deng)方(fang)式全面排查(cha)問(wen)(wen)題(ti)線索(suo)，對(dui)重(zhong)點整(zheng)(zheng)治(zhi)項目和民(min)(min)生(sheng)(sheng)實(shi)事問(wen)(wen)題(ti)線索(suo)開(kai)(kai)展(zhan)大排查(cha)大起(qi)底，動態管理問(wen)(wen)題(ti)線索(suo)臺賬(zhang)。狠抓案(an)(an)(an)件(jian)查(cha)辦(ban)，強化(hua)委班子(zi)成員包項目、包片區(qu)(qu)、包案(an)(an)(an)件(jian)、包實(shi)事的(de)責任機制，聚焦(jiao)重(zhong)要事項和重(zhong)大民(min)(min)生(sheng)(sheng)實(shi)事，統籌基層監(jian)督(du)力量(liang)開(kai)(kai)展(zhan)片區(qu)(qu)協作聯(lian)合辦(ban)案(an)(an)(an)，建(jian)立民(min)(min)生(sheng)(sheng)領域(yu)風腐同查(cha)同審同析(xi)同治(zhi)機制，既嚴查(cha)腐敗案(an)(an)(an)件(jian)又對(dui)其背后(hou)“四風”問(wen)(wen)題(ti)緊盯不放(fang)、逐案(an)(an)(an)過篩(shai)。提升(sheng)辦(ban)案(an)(an)(an)質效(xiao)，嚴把(ba)(ba)(ba)民(min)(min)生(sheng)(sheng)領域(yu)問(wen)(wen)題(ti)線索(suo)處置關(guan)(guan)、事實(shi)證據關(guan)(guan)、定(ding)性處理關(guan)(guan)、程序手續關(guan)(guan)，認真開(kai)(kai)展(zhan)案(an)(an)(an)件(jian)質量(liang)評查(cha)，建(jian)立“發現問(wen)(wen)題(ti)、反(fan)饋(kui)督(du)辦(ban)、整(zheng)(zheng)改提升(sheng)”案(an)(an)(an)件(jian)質量(liang)把(ba)(ba)(ba)控(kong)閉(bi)環，確保每一起(qi)案(an)(an)(an)件(jian)都經(jing)得起(qi)檢驗。

　　實(shi)事(shi)答題，找(zhao)準民(min)生(sheng)領(ling)域(yu)治(zhi)理(li)(li)(li)的(de)(de)根(gen)本(ben)點。辦(ban)(ban)好(hao)民(min)生(sheng)實(shi)事(shi)是開(kai)展(zhan)民(min)生(sheng)領(ling)域(yu)治(zhi)理(li)(li)(li)的(de)(de)根(gen)本(ben)所在，要始(shi)終堅持(chi)(chi)執紀執法為(wei)民(min)、糾風治(zhi)亂為(wei)民(min)，讓(rang)群眾獲(huo)得(de)感(gan)(gan)成(cheng)(cheng)色更足(zu)、幸福感(gan)(gan)更可持(chi)(chi)續、安全(quan)感(gan)(gan)更有保(bao)障。將收(shou)集(ji)、匯總的(de)(de)群眾訴(su)求，按部(bu)門(men)職能、難易等級、整改(gai)時(shi)限等精細劃分，形成(cheng)(cheng)民(min)生(sheng)實(shi)事(shi)待辦(ban)(ban)庫，建(jian)立(li)“區級、部(bu)門(men)、鎮(zhen)街”三級實(shi)事(shi)領(ling)辦(ban)(ban)機制，各級各部(bu)門(men)“一把(ba)手(shou)”和班子成(cheng)(cheng)員帶頭領(ling)辦(ban)(ban)，定期檢查民(min)生(sheng)實(shi)事(shi)辦(ban)(ban)理(li)(li)(li)進展(zhan)，確(que)保(bao)抓(zhua)一件(jian)(jian)(jian)成(cheng)(cheng)一件(jian)(jian)(jian)。建(jian)立(li)“問(wen)題收(shou)集(ji)—轉辦(ban)(ban)—辦(ban)(ban)理(li)(li)(li)—反饋—評價”機制，各部(bu)門(men)、鎮(zhen)街指定問(wen)題收(shou)集(ji)員，深入走訪(fang)群眾和轄區企業(ye)，共(gong)同(tong)推(tui)動(dong)解決民(min)生(sheng)領(ling)域(yu)突出問(wen)題，確(que)保(bao)群眾訴(su)求件(jian)(jian)(jian)件(jian)(jian)(jian)有回音有落實(shi)。推(tui)動(dong)聯(lian)動(dong)監(jian)督部(bu)門(men)開(kai)展(zhan)民(min)生(sheng)領(ling)域(yu)治(zhi)理(li)(li)(li)開(kai)放日活動(dong)，創新“指尖監(jian)督”，引導群眾主動(dong)參與(yu)民(min)生(sheng)領(ling)域(yu)治(zhi)理(li)(li)(li)，現場(chang)感(gan)(gan)受整治(zhi)效果，認(ren)真提出反饋建(jian)議，激活基層治(zhi)理(li)(li)(li)“監(jian)督末梢”。

　　制(zhi)(zhi)度結(jie)題(ti)(ti)，找準民(min)生(sheng)領(ling)域(yu)治(zhi)理的(de)(de)(de)落(luo)腳點(dian)。堅持查改(gai)治(zhi)貫(guan)通(tong)，推(tui)動完善制(zhi)(zhi)度機(ji)(ji)制(zhi)(zhi)，固化(hua)深(shen)(shen)化(hua)民(min)生(sheng)領(ling)域(yu)治(zhi)理成果，實現治(zhi)理一(yi)(yi)域(yu)、規(gui)范一(yi)(yi)方(fang)。聚焦(jiao)(jiao)問(wen)題(ti)(ti)線索集中、違(wei)紀(ji)違(wei)法案件(jian)多發的(de)(de)(de)領(ling)域(yu)，采取“一(yi)(yi)案一(yi)(yi)剖(pou)(pou)析(xi)”方(fang)式，深(shen)(shen)入研判案件(jian)暴露出(chu)的(de)(de)(de)共性(xing)問(wen)題(ti)(ti)和個性(xing)特點(dian)，查擺案件(jian)背后權力運行(xing)風險點(dian)、體(ti)制(zhi)(zhi)機(ji)(ji)制(zhi)(zhi)弊端和管理監(jian)(jian)督薄弱環(huan)節，分(fen)(fen)層分(fen)(fen)級剖(pou)(pou)析(xi)根源形成“錯題(ti)(ti)集”，一(yi)(yi)題(ti)(ti)一(yi)(yi)策抓(zhua)好(hao)整(zheng)改(gai)。聚焦(jiao)(jiao)類案問(wen)題(ti)(ti)，組織行(xing)業(ye)主(zhu)管部(bu)(bu)門共同(tong)會(hui)商分(fen)(fen)析(xi)，對(dui)違(wei)紀(ji)違(wei)法事實逐條(tiao)過篩，找準問(wen)題(ti)(ti)癥結(jie)、挖掘深(shen)(shen)層原因，確(que)保紀(ji)檢監(jian)(jian)察(cha)建(jian)議(yi)問(wen)題(ti)(ti)分(fen)(fen)析(xi)具(ju)體(ti)、提出(chu)意見精準。建(jian)立健全(quan)以(yi)案促改(gai)促治(zhi)評估機(ji)(ji)制(zhi)(zhi)，重(zhong)點(dian)聚焦(jiao)(jiao)主(zhu)體(ti)責(ze)任落(luo)實、開展(zhan)警示教育、推(tui)動問(wen)題(ti)(ti)整(zheng)改(gai)、健全(quan)制(zhi)(zhi)度機(ji)(ji)制(zhi)(zhi)、干部(bu)(bu)群眾評價等(deng)情(qing)況，實行(xing)動態評估、對(dui)賬銷號(hao)，加強對(dui)整(zheng)改(gai)整(zheng)治(zhi)成效的(de)(de)(de)跟(gen)蹤監(jian)(jian)督，既讓案發單位明確(que)“改(gai)”的(de)(de)(de)方(fang)向，又持續拓(tuo)展(zhan)行(xing)業(ye)領(ling)域(yu)“治(zhi)”的(de)(de)(de)深(shen)(shen)度。（宋(song)秉洲，作者系重(zhong)慶(qing)市綦江區委(wei)(wei)常委(wei)(wei)，區紀(ji)委(wei)(wei)書記(ji)、監(jian)(jian)委(wei)(wei)主(zhu)任）