民生無小事(shi)(shi)。黨的(de)二(er)十(shi)屆三中全會(hui)《決定(ding)》提出(chu)，“健全‘高效辦成一(yi)件(jian)事(shi)(shi)’重(zhong)點事(shi)(shi)項(xiang)清單管理機制和常態化(hua)(hua)(hua)推進(jin)機制”“促(cu)進(jin)政務(wu)(wu)服務(wu)(wu)標準(zhun)化(hua)(hua)(hua)、規范化(hua)(hua)(hua)、便(bian)利(li)化(hua)(hua)(hua)，完(wan)善(shan)覆蓋全國(guo)的(de)一(yi)體化(hua)(hua)(hua)在線政務(wu)(wu)服務(wu)(wu)平臺”。6月27日國(guo)務(wu)(wu)院常務(wu)(wu)會(hui)議部(bu)署健全“高效辦成一(yi)件(jian)事(shi)(shi)”重(zhong)點事(shi)(shi)項(xiang)常態化(hua)(hua)(hua)推進(jin)機制，明(ming)確要加強常態化(hua)(hua)(hua)機制建設(she)，推動(dong)“高效辦成一(yi)件(jian)事(shi)(shi)”重(zhong)點事(shi)(shi)項(xiang)全面落實。

　　政(zheng)務服(fu)務一(yi)小(xiao)步，便(bian)民惠企(qi)一(yi)大步。近年(nian)來，各地(di)各部門以“高效(xiao)辦(ban)成一(yi)件事”為抓手(shou)，謀(mou)長遠、重協同、勇(yong)創新，不斷推動政(zheng)務服(fu)務提檔升級、提質增效(xiao)、便(bian)民惠企(qi)，讓(rang)政(zheng)務服(fu)務有“速(su)度”更(geng)有“溫度”，讓(rang)群眾(zhong)體驗(yan)感更(geng)佳、獲得感更(geng)強(qiang)、幸福(fu)感更(geng)足。

　　讓更多“一(yi)件(jian)(jian)事(shi)(shi)”高(gao)(gao)效(xiao)辦(ban)成。2024年以來，國(guo)務(wu)院(yuan)把(ba)“高(gao)(gao)效(xiao)辦(ban)成一(yi)件(jian)(jian)事(shi)(shi)”作為(wei)優(you)化政務(wu)服務(wu)、提升行政效(xiao)能的(de)(de)重要(yao)抓(zhua)手(shou)，并分三批推出(chu)了33個(ge)重點事(shi)(shi)項(xiang)。從(cong)企(qi)業(ye)信息變更到(dao)企(qi)業(ye)遷移登記(ji)再到(dao)個(ge)體(ti)工商戶轉(zhuan)型為(wei)企(qi)業(ye)，從(cong)新生(sheng)兒(er)出(chu)生(sheng)到(dao)就醫費用報銷再到(dao)結婚落戶，在“高(gao)(gao)效(xiao)辦(ban)成一(yi)件(jian)(jian)事(shi)(shi)”助(zhu)力(li)下，一(yi)件(jian)(jian)件(jian)(jian)關(guan)乎(hu)企(qi)業(ye)和群(qun)(qun)(qun)眾(zhong)(zhong)切(qie)身利益的(de)(de)關(guan)鍵小事(shi)(shi)，實現(xian)了從(cong)“多部門來回跑”到(dao)“一(yi)件(jian)(jian)事(shi)(shi)高(gao)(gao)效(xiao)辦(ban)”。政務(wu)服務(wu)與群(qun)(qun)(qun)眾(zhong)(zhong)生(sheng)產生(sheng)活(huo)密切(qie)相關(guan)，以群(qun)(qun)(qun)眾(zhong)(zhong)需(xu)求為(wei)導(dao)向，著力(li)解決(jue)群(qun)(qun)(qun)眾(zhong)(zhong)急難愁盼，不斷優(you)化迭代“一(yi)件(jian)(jian)事(shi)(shi)”清(qing)單事(shi)(shi)項(xiang)，在更多領域更大范圍(wei)實現(xian)“高(gao)(gao)效(xiao)辦(ban)成一(yi)件(jian)(jian)事(shi)(shi)”，才能更好(hao)滿足群(qun)(qun)(qun)眾(zhong)(zhong)對美好(hao)生(sheng)活(huo)的(de)(de)向往(wang)。要(yao)在推動(dong)此前已納(na)入清(qing)單的(de)(de)服務(wu)事(shi)(shi)項(xiang)辦(ban)實、辦(ban)深、辦(ban)好(hao)的(de)(de)同時，從(cong)群(qun)(qun)(qun)眾(zhong)(zhong)現(xian)實需(xu)求出(chu)發，持續拓(tuo)展新增(zeng)事(shi)(shi)項(xiang)，推出(chu)更多企(qi)業(ye)有需(xu)、群(qun)(qun)(qun)眾(zhong)(zhong)有感的(de)(de)“一(yi)件(jian)(jian)事(shi)(shi)”服務(wu)場(chang)景。

　　讓(rang)更(geng)(geng)多(duo)(duo)“一(yi)(yi)(yi)件(jian)(jian)事(shi)(shi)”集(ji)成(cheng)(cheng)辦(ban)(ban)(ban)理(li)。“高(gao)效(xiao)(xiao)辦(ban)(ban)(ban)成(cheng)(cheng)一(yi)(yi)(yi)件(jian)(jian)事(shi)(shi)”，強(qiang)調(diao)把需要到(dao)多(duo)(duo)個(ge)部(bu)門辦(ban)(ban)(ban)理(li)的(de)(de)(de)“單個(ge)事(shi)(shi)項(xiang)(xiang)”集(ji)成(cheng)(cheng)為(wei)“一(yi)(yi)(yi)件(jian)(jian)事(shi)(shi)”，實現企業(ye)(ye)和群(qun)(qun)眾視角下的(de)(de)(de)“一(yi)(yi)(yi)件(jian)(jian)事(shi)(shi)一(yi)(yi)(yi)次(ci)辦(ban)(ban)(ban)”“一(yi)(yi)(yi)類事(shi)(shi)一(yi)(yi)(yi)站辦(ban)(ban)(ban)”。“高(gao)效(xiao)(xiao)”的(de)(de)(de)背后，是以關聯性強(qiang)、辦(ban)(ban)(ban)理(li)量大(da)、辦(ban)(ban)(ban)理(li)時(shi)間相對集(ji)中的(de)(de)(de)“一(yi)(yi)(yi)件(jian)(jian)事(shi)(shi)”為(wei)牽(qian)引，形成(cheng)(cheng)跨層級、跨地域、跨系(xi)統、跨部(bu)門、跨業(ye)(ye)務辦(ban)(ban)(ban)事(shi)(shi)流程的(de)(de)(de)系(xi)統性重(zhong)(zhong)塑(su)。推動(dong)(dong)“一(yi)(yi)(yi)件(jian)(jian)事(shi)(shi)”集(ji)成(cheng)(cheng)辦(ban)(ban)(ban)理(li)，才能讓(rang)企業(ye)(ye)、群(qun)(qun)眾少跑(pao)腿、簡(jian)材料、減時(shi)限、更(geng)(geng)省(sheng)心(xin)省(sheng)事(shi)(shi),最大(da)限度利企便民。這次(ci)會議指出，要加(jia)強(qiang)常態化機(ji)制(zhi)建設，推動(dong)(dong)“高(gao)效(xiao)(xiao)辦(ban)(ban)(ban)成(cheng)(cheng)一(yi)(yi)(yi)件(jian)(jian)事(shi)(shi)”重(zhong)(zhong)點事(shi)(shi)項(xiang)(xiang)全(quan)面落(luo)實，結合(he)群(qun)(qun)眾和企業(ye)(ye)反映突出的(de)(de)(de)問題優化拓展事(shi)(shi)項(xiang)(xiang)范圍，鼓(gu)勵各地因地制(zhi)宜增加(jia)特色(se)事(shi)(shi)項(xiang)(xiang)，推動(dong)(dong)銀行(xing)、醫院、電(dian)信等(deng)更(geng)(geng)多(duo)(duo)公共服務集(ji)成(cheng)(cheng)辦(ban)(ban)(ban)理(li)。堅(jian)持上下協同(tong)、條塊結合(he)、集(ji)成(cheng)(cheng)聯辦(ban)(ban)(ban)、縱橫聯動(dong)(dong)，推動(dong)(dong)申請(qing)表單多(duo)(duo)表合(he)一(yi)(yi)(yi)、線上一(yi)(yi)(yi)網(wang)申請(qing)、材料一(yi)(yi)(yi)次(ci)提交，就能打破辦(ban)(ban)(ban)事(shi)(shi)多(duo)(duo)部(bu)門跑(pao)動(dong)(dong)的(de)(de)(de)局面。

　　讓“一(yi)(yi)件事”辦(ban)理更加(jia)高效。數(shu)(shu)字技(ji)術(shu)(shu)的(de)迅猛發展(zhan)，為優化(hua)(hua)政(zheng)(zheng)(zheng)務(wu)(wu)(wu)(wu)服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)提(ti)供了強大動(dong)力。利用(yong)(yong)好(hao)類(lei)數(shu)(shu)字技(ji)術(shu)(shu)，能(neng)(neng)夠推(tui)動(dong)政(zheng)(zheng)(zheng)務(wu)(wu)(wu)(wu)服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)的(de)標準(zhun)化(hua)(hua)、規范化(hua)(hua)和(he)程序化(hua)(hua)，提(ti)高政(zheng)(zheng)(zheng)務(wu)(wu)(wu)(wu)服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)的(de)準(zhun)確性(xing)(xing)(xing)和(he)公正性(xing)(xing)(xing);能(neng)(neng)夠推(tui)動(dong)數(shu)(shu)據共享(xiang)和(he)互(hu)聯互(hu)通，提(ti)高政(zheng)(zheng)(zheng)務(wu)(wu)(wu)(wu)服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)的(de)協同性(xing)(xing)(xing)和(he)便捷(jie)性(xing)(xing)(xing)。這次會議(yi)指(zhi)出，要強化(hua)(hua)數(shu)(shu)字技(ji)術(shu)(shu)賦(fu)能(neng)(neng)，持續(xu)完善全(quan)國(guo)(guo)一(yi)(yi)體(ti)化(hua)(hua)政(zheng)(zheng)(zheng)務(wu)(wu)(wu)(wu)服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)平臺功能(neng)(neng)，破除數(shu)(shu)據壁壘，推(tui)進(jin)(jin)“一(yi)(yi)網通辦(ban)”，切實提(ti)升(sheng)服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)質量和(he)辦(ban)事體(ti)驗(yan)。數(shu)(shu)據顯(xian)示，截至今年5月(yue)底，全(quan)國(guo)(guo)一(yi)(yi)體(ti)化(hua)(hua)政(zheng)(zheng)(zheng)務(wu)(wu)(wu)(wu)服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)平臺初步實現521萬(wan)項服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)事項和(he)3.6萬(wan)多(duo)項高頻熱點服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)應用(yong)(yong)的(de)標準(zhun)化(hua)(hua)服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)，有(you)力推(tui)動(dong)各地各部門線下辦(ban)事“只進(jin)(jin)一(yi)(yi)門”、線上辦(ban)事“一(yi)(yi)網通辦(ban)”。要繼續(xu)建好(hao)用(yong)(yong)好(hao)全(quan)國(guo)(guo)一(yi)(yi)體(ti)化(hua)(hua)政(zheng)(zheng)(zheng)務(wu)(wu)(wu)(wu)服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)平臺，推(tui)動(dong)政(zheng)(zheng)(zheng)務(wu)(wu)(wu)(wu)服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)業務(wu)(wu)(wu)(wu)協同和(he)數(shu)(shu)據共享(xiang)，持續(xu)賦(fu)能(neng)(neng)“高效辦(ban)成一(yi)(yi)件事”，讓政(zheng)(zheng)(zheng)務(wu)(wu)(wu)(wu)服(fu)(fu)(fu)務(wu)(wu)(wu)(wu)更加(jia)智慧、高效、便捷(jie)。

　　“高(gao)(gao)(gao)效辦成(cheng)一(yi)件事”正日益融(rong)入日常點滴生活，讓高(gao)(gao)(gao)效與便(bian)捷(jie)更加可感可及。各地(di)各部門要進(jin)一(yi)步落實好(hao)會議部署(shu)，通(tong)過高(gao)(gao)(gao)效辦好(hao)每一(yi)件政務服務“小事項(xiang)”，實現為人民(min)服務的“大目(mu)標”。